This must-have reference is updated annually to make sure you have the latest guidance to comply with current law.

The 2012 Federal Manager's Guide provides guidance on supervisory skills, including how to:

• Mentor employees successfully
• Tactfully address workplace etiquette issues
• Develop performance standards and handle performance problems
• Ensure you don't unknowingly discriminate on the basis of age, race or color
• Avoid saying the wrong thing during the hiring process
• Respond to allegations of sexual harassment
• Determine disabilities and appropriate accommodations
• Use alternative dispute resolution
• Address suspected sick leave abuse
• Handle FMLA requests
• And much more!

  Plus, the Manager's Guide gives you easy-to-read charts and synopses of:

• Congressional legislation from the past year
• Hiring policy and programs
• Senior Executive Service (SES) statistics
• Pay and Retirement tables